Tag Archives: marketing

SETH GODIN HAS A POINT.

I was reading Seth’s blog for the first time in many moons.  And this?  This must be done.

“What would happen if you were prohibited from working more than five hours a day. What would you do? How would you use those five hours to become indispensable in a different way?”

First, I had to come up with a way to ‘prohibit’ myself from working more than 5 hours a day.  I imagine a scenario in which my cameras and lenses are dropped, one by one, from the top of a 100-story building as the minutes tick past.  That’s prohibiting, alright.

My answer to Seth’s question, which is inevitably different from your answer, involves a lot more outsourcing.  And more face-to-face marketing meetings with business owners.  More event planning.  More showing up.

Less graphic design.  Less copy writing.  (It’s good enough, already!  Good Lord!)  Less computer.  Less worrying about where my ideas are going to come from and more just letting them happen.  More film.  More time in the yard.  Less time driving.  More cooking healthy meals.  Less fast options.

That question can reframe your life, not just your work, if you let it.  (I dare you to let it.)  And next week?

Next week, I’m working for 5 hours per day.  Care to join me?

SHOW COMMENTS HIDE COMMENTS 3 comments

Casia Fletcher - June 15, 2010 - 3:19 pm

I’m totally game! But what if I have 2 jobs?

Noah Fleming - June 15, 2010 - 11:51 am

I’m in!

[...] This post was mentioned on Twitter by Holly McCaig, Brand Camp. Brand Camp said: Seth Godin, a challenge, and the 5-hour work day at http://bit.ly/aieAGd [...]

WHY YOU DON’T LEAD WITH PRICE.

I see artists who refuse to charge more for their work make excuses like, “I don’t want to be considered expensive” and “I’d rather have clients and make SOME money at these prices than have NO clients at higher prices.”  I’m here to tell you:

‘Expensive’ is a relative term.

For example.  You’re in Vegas.  You see a lovely lady.  Or man.  Or lady-man.  And you say, “Hey, how much does an hour with you cost?”  (It’s legal, there.)

Lady/man/lady-man says, “$300.”  Well, you don’t know what you’re getting, and your budget was $150, so lady-man-lady seems expensive.  You move on.

Lady-man-lady #2, whom you approach after deeming the first person too expensive, says:

“I’m going to *beep* your *beep,* then *beep* your *beep* and then roll you in *beep*sauce and *beep* you senseless.  That’ll be $300.”

Oh, lady-man-lady #2!  Budget no longer matters — you NEED your *beep* to be rolled in *beep* and then *beep*ed! You would never dream of calling lady-man-lady #2 expensive, because she-he showed you the VALUE of what you were getting.  They got you all excited for what would be happening to you, and you were beyond ready to hand over your dough.

The same thing goes for your customers!  Fill potential clients in on the glorious products you offer, the services you’re happy to give them, and the end result that will make their heart sing.

Price becomes less relevant as desire for the product increases.

Which is why you can’t afford to go back to Vegas anytime soon.

SHOW COMMENTS HIDE COMMENTS 27 comments

Jen - May 20, 2010 - 6:30 pm

Great post! I was on the floor laughing/in shock/saying to myself “this is SO TRUE” reading this! Thanks for the excellent advice, and creative story telling.

Thauna - May 16, 2010 - 2:05 am

Love this post! Those five-percenters have no sense of humor and probably take themselves WAY to seriously! I’m definitely going to lead with the “what all I can do for you” part before the money. Thanks for the fun way to look it.

Sandy Foster - May 11, 2010 - 4:10 pm

Your post was so worth the 5% subscription base you lost. I’m here to help INCREASE the base BECAUSE of this post. THANK YOU for the HUGE laugh. I love your style, sense of humor, and fearlessness. I’m glad my friend introduced me to your blog.

Kaysha - May 3, 2010 - 1:15 am

Ahaha! I’ll never think of pricing the same way again! Thanks! ;)

Shelley Paulson - April 27, 2010 - 10:06 pm

I just wanted to thank you for this timely post. I had a trade show last weekend, and when people would ask my session fee, I would give my spiel about all that they get, and then when I got to price, almost every one thought it was a GREAT deal! I’ve NEVER had that response before to telling someone my rates! :D

karen gunton - April 24, 2010 - 10:49 pm

it is amazing that when you put this subject in the context of hookers in vegas it all becomes so obvious! every time i think of pricing i will think of this =) thanks!

Amy Nieto - April 24, 2010 - 4:11 pm

Actually, for the record, requesting services such as the ones described in the above post are ILLEGAL in Las Vegas, but very much legal in other towns/counties outside the big town. That being said, can I have contact information for Lady-Man-Lady #2? Thanks.

:P

Megan - April 23, 2010 - 8:47 pm

I love your analogy and all that is great. Problem I have is that I get wordy. How do you get around that?

Michelle Posey - April 23, 2010 - 8:32 pm

Love it!

Tom, same here. In fact, I have to work harder to get the $500 wedding. The people who have $3000 to spend just say, “Okay, I want it, here’s the deposit.” The $500 ones go round and round on can they afford it?

Two meetings in the next three days. Will definitely be using this!

lesley - April 23, 2010 - 1:49 pm

I just read a chapter in a book last night that spoke on this exact same subject! I’m trying to change the way I respond back in my emails to concentrate more on the value then on the price. Just trying to decide if it’s better to put the price first then say what is included, or say what is included first then the price. After reading your post, it looks like it should be value then price! :D thanks!!

Marisa - April 23, 2010 - 12:45 am

Ahhhh! I had to stop myself from laughing out loud and waking up the baby! That was fantastic, Kristen. As we work on our re-brand, you can bet I won’t soon forget this post!

THANK YOU!

erika - April 22, 2010 - 8:39 pm

I can’t believe you went there!!!!

Jennifer - April 22, 2010 - 6:48 pm

LOL! Great article! Thank you!

Amy Hoogstad - April 22, 2010 - 6:18 pm

Oh, Kristen… you are too hilarious:) Point taken.

rich m - April 22, 2010 - 4:02 pm

This is one of those “drive it home with a hammer” posts! Absolutely book-marking this one to remind myself of a crucial sales tactic/point.

Deena - April 22, 2010 - 3:33 pm

What exactly is *beep* sauce? Ha! Great article!

Christi Traster - April 22, 2010 - 2:06 pm

Awesomeness right there, Kristen. Great, great post. Thanks for making it so easy to understand. xo

Christie - April 22, 2010 - 2:03 pm

I don’t think I will ever ever EVER go to meet new clients without thinking of lady-man-lady #2. That is definitely the best left-brained-wisdom for the right-brained-artistic-business person. I love it! I’m going to sing my *beep* *beep* services for all to hear. :)

Robert - April 22, 2010 - 1:13 pm

TOO FUNNY…but SO true! :) thanks for the post!

Jennifer O. - April 22, 2010 - 12:58 pm

That is just about the funniest thing I ever read!

Michelle Sidles - April 22, 2010 - 11:28 am

Bwahahahahaaaa {snort}
I can’t believe I just read that. ;)

Tom Sparks - April 22, 2010 - 11:26 am

Thanks for the great article. I suffer this exact problem. I’ve finally decided that if I have to work hard to get a $500 wedding, I might as well work a little harder and get the $2000.00 wedding. Great encouragement.

Rebecca - April 22, 2010 - 10:51 am

Ha! Love it.

Michael Huxley - April 22, 2010 - 10:23 am

Love the blog! Also: Best. Analogy. Evar.

kristen holly - April 22, 2010 - 10:11 am

Hahahaha! I love the analogy. And it’s SO true!!

Mollie - April 22, 2010 - 9:05 am

Hilarious. I love it. Thank you!

gina lee - April 22, 2010 - 8:58 am

love this.. I just recently had a lady say I was expensive.. I laughed, and told her “well, I certainly don’t want “Cheap” anywhere near my brand” Luckily I had spoken with her for a while and I was more kidding in a sense, but explained all that she was getting…
we talked, we laughed… anyhoo.. she booked me.. her desire DID change… and price became irrelevant….
Thanks for the post… :) Love coming here.. :)
gina

HOW TO CONQUER MARKETING – ITTYBIZ AUDIO REVIEW

This post had to be moved up, since the sale is ending roughly 24 hours from now — so if you’re tempted, buy before the price goes up!

You all know I’m a big fan of Naomi Dunford.  Marketing School and SEO School have been game changers for me, and they come at less than the cost of a pair of jeans at the Gap.  Naomi just released a series of new audio goodies, so I ponied up for How to Conquer Marketing and Make a Living With Your Art.  It’s $29 for a limited time, and then the price hits $49.

Get it while it’s $29 to enjoy Naomi’s sweet nothings whispered in your ear (or laptop) a little more.


(Photos above from the ‘images you can’t pay me to take’ collection: if you’re my college roomie and I adore you, I will shoot your sister’s wedding even though it makes me break out in hives.)

Naomi will help you find more eyeballs for viewing your art, help you find the marketing techniques that suit your personality, encourage you to move beyond apologizing for taking people’s money, introduce a revolutionary donation-based concept for the brave and entertaining among you, and tell you why most artists’ marketing sucks.  (And how to fix it, of course!)

If you listen to what Naomi has to say — and I mean listen-so-hard-you-take-notes listen, I bet you’ll have an a-ha moment.  Yup, I’m putting that Oprah cliche right out there and saying you’ll probably have one.  I did.  I paused the audio halfway through to rewrite some blog copy that’s been a pain to get just right.  Naomi made the lightbulb moment happen, and now it’s perfect.

How to Conquer Marketing and Make a Living With Your Art
will give you a shot of confidence and marketing know-how.  (It costs as much as an entree in Vegas, so even if you’ve just gotten back from WPPI — the audio lasts longer than Wolfgang Puck’s gnocchi platter.)

Curious about my reviews of Naomi’s other products? Learn about Marketing School here.  Get the goods on SEO School here.

EVEN STRIP CLUBS GO OUT OF BUSINESS.

I got back fab black & white scans of an abandoned strip joint, shot on a roll of 120 film shot with my Diana camera.  Since I’m not about to throw ‘topless go-go’ pics on my babies and kids blog, I had to find a way to share ‘em here.  Thus, this post.

If you provide hot girls and cold beer at reasonable prices, you’ve got a time-honored business model working in your favor.  Strip clubs should be profit MACHINES.  But  just because you have the prettiest, thinnest, hottest, _____est dancers doesn’t mean people will find you.

You’re nodding your head.  You’re like, ‘duh, Kristen, of COURSE people won’t find out about Crystal Delicious and her miraculous pole-dancing on their own!’

So why do you assume people will find out about your artwork on their own?

You’re talented, you have great photos, you have a website.  And no one cares.  You’re dancing for an empty auditorium.

How do we go about filling that auditorium?

Generate buzz.

If you owned a strip club, I would hope you would attempt to generate buzz locally.  Postcards, posters, and business cards shuffling from hand to hand help generate buzz.  That giant dude standing on the corner, passing out pink 4×6″ signs with Crystal Delicious on ‘em?  That dude is filling your auditorium.  As an artist, strive to have marketing materials circulating among customers, potential customers, and other businesses AT ALL TIMES.

Differentiate.

That giant dude also knows the power of differentiation.  You’re selling your club, yes, but you’re also pushing Crystal Delicious pretty hard.  No other club has Crystal!  Stand in awe of her upside-down-kerfuffle-lutz moves!  What would a giant dude wearing brass knuckles be pushing on the street corner if those postcards were about your business?  What will make you stand out like Crystal does?  (Need a dose of differentiation?  Try Marketing School.)

Reward your loyal fans.

George has sent twelve guys to your club in the past month.  Oh, and he’s urging his buddy to book his bachelor party with Crystal.  George needs to be rewarded for his loyalty!  The same goes for the bride who urges two other brides to book, or the Mom who hands out your business cards to her entire preschool!  Get those women some freebies, some special pricing, or a bottle of wine — never forget to reward the people who spread the word about your business to others.

Optimize your web assets. (Heh, I said assets.)

After hitting the local scene, I would hope you’d be a touch tech-savvy and optimize your strip club for search engine placement.  This is a slower build, and people might not find out about Crystal’s pole-dancing right away, but over time and with the right resources you’ll have clients making a trip to your joint as a destination!  SEO School has the tips you need to optimize your web assets for search engines.  Promise.

Outsource.

Finally, while you’re waiting for your strip club to hit it big, I would outsource wherever possible.  This doesn’t appear to make much sense, because your inclination is to do everything yourself.  But spending four hours cleaning the entire club means you wasted four hours that could have been spent on marketing.  Do you make more money by having clean toilets and no customers, or by having a small cleaning staff and a club packed with people?

Any other strip joint/photography buzz-generating tips for us?  Share ‘em!  And let me know what you think of today’s post, pretty please?

SHOW COMMENTS HIDE COMMENTS 11 comments

Marla - March 12, 2010 - 12:28 pm

I LOVE your posts! They are always entertaining and inspiring!

Amy Nieto - March 7, 2010 - 3:53 am

I am officially changing the name of my biz to Crystal Delicious… specializing in newborns and maternity!

Kelly Tarleton - March 5, 2010 - 1:22 pm

Am loving this post! I fall into the category of wondering why I don’t have clients and the answer is that I haven’t asked for them. A silly epiphany, but a lesson all the same. And you illustrated it perfectly with your analogy – a great application of your photos!

Christine - March 3, 2010 - 12:05 pm

Sometimes, the owner of the business might be better off spending four hours cleaning the club and outsourcing the marketing. It is all about knowing your strengths & weaknesses!

Brilliant post – and fabulous photos too! Thanks for sharing them!

amanda - March 2, 2010 - 2:24 pm

loved it. loved the pics. now i just need you to come personally kick my arse so i’ll get off it and get those marketing materials into the hands of potential clients!

erika - March 2, 2010 - 11:23 am

I love that you came up with a whole marketing post surrounding strip joints just so you could post those pictures =)

The business side of this can all really be overwhelming, especially when getting started so it’s a good point to make that you can outsource even when you’re starting out to help get things moving.
Great images won’t get themselves noticed. Something to think about for sure!

Crystal Delicious is also an amazing stripper name.

Chase - March 2, 2010 - 10:50 am

Great post.

Another point to remind people is to not forget what got them there. Customer service? Attention to detail? What made you, you? That is a key part of your success and some people when they get big/more income forget the keys that opened those doors for them.

Justin Kownacki - March 2, 2010 - 10:45 am

When a foolproof biz model like a strip club goes belly-up <> it forces even legit biz owners to re-examine what they’re NOT doing to keep their own businesses afloat.

I found similarly non-PC wisdom in a recent LA Times article about the best heroin business model ever unleashed. A good example of a bad idea is still a good lesson, if you can see it as such.

That LA Times article:

http://www.latimes.com/news/local/la-me-blacktar14-2010feb14,0,4784251,full.story

Jeanette LeBlanc - March 2, 2010 - 10:45 am

Brilliant Kristin, just brilliant. Not that you’re saying something that hasn’t been said before, but the way you married solid info, relate-able analogy (who can’t relate to pole dancing – come on!) and humor. Brilliant – you’ve got my brain buzzing this morning, and not for cold beer and hot girls :)

J.

Samantha - March 2, 2010 - 10:17 am

Thank you for keeping me thinking about the business side of this business!

Chris - March 2, 2010 - 10:13 am

I’ve been following your blog for a few months now and I have to say, this is one of the funniest posts and honestly one I want to share with others. Great job! And thank you for all the great tips along the way. I’m just starting out and they have have definitely given me lots to think about.

MINIMIZE YOUR INVESTMENT.

I got some questions about how to get displays to work for you.  One photographer said she feels like ponying up $800 for a display and getting zero return is just not working. I know of a lovely local who ponied up over $10,000 for fancy marketing brochures.  She keeps them in the basement of her storefront because they were too expensive to give out to just anyone

How do you minimize your marketing investment while maximizing your impact?

Make good use of graphic design.

Grab a marketing brochure template from Design Aglow or Sarah Q, then customize it a touch to include your branding elements.  Switching out a background and a font will go a long way toward helping your brand stand out without hurting your potential client’s eyes or insulting their design sensibilities.

Simplify your message.

If you’ve mastered Marketing School, use your brochure to outline your unique selling proposition and your company’s features and benefits. That’s it.  No pricing menu — too overwhelming.  No specials or time-sensitive promos — you’ll have to throw away brochures, for sure.

Find a vendor to produce reliable, cost-effective results.

Sure, 25 5×5″ metallic postcards from WHCC are stunning — but at over $1 each, they don’t provide enough information about the business for the cost.  I recently got 1,000 8-page brochures printed on recycled paper stock from Got Print for less than $500.  The same brochures from other vendors are twice as much, while old-school catalogs from BellaGraphica are about $4 each.

When it comes to displays, rely on collages to sell your work.

A single 20×30″ canvas featuring your favorite four to six images and logo will go a long way toward selling your work.  Buying 6 20×30″ canvases for a space is going to put you back $600-$800, a costly solution when you plan to change the images out every four to six months.

If canvas isn’t your thing, feature a large(ish) framed print.

Not a custom-framed print.  Just a 16×20″ print in a frame that costs less than $50.  Hit up a thrift store for an antique frame or spray paint one from your basement.  Troll the aisles of Target until the perfect frame pops into your cart.  Get creative without breaking the bank.

Potential clients passing by your work won’t be looking at the frame, they’ll be looking at the image.  Save the custom framed samples and corners for your studio or your in-home sales sessions.

SHOW COMMENTS HIDE COMMENTS 3 comments

Becky - January 30, 2010 - 1:43 pm

I love the collage idea for displaying in businesses, and Design Aglow just came out with a template for large canvas collages that’s only $35 which would definitely save time on creating layouts. Another option I’ve been considering is Standout Prints. While I don’t offer them as a product, they are a less expensive option for a modern looking setting.

Michelle Posey - January 29, 2010 - 4:31 pm

Yes! I discovered the thrift-store frame secret while preparing for a bridal fair recently. The frames looked awesome and not a one cost more than $25 (some with mats, too!). They weren’t looking at the frames, but I think having photos in a nice looking frame sends a subliminal message that this photo is worth more than something just mounted on foam board and plopped on an easel.

[...] came across this great blog – BRAND CAMP BLOG – and they had a nice entry about how to promote your portrait business in a cost effective manner. As I read, my eyes zoomed right in on the headline “When it comes to displays, rely on [...]